Policies
 

Same Day Reservations must be made by calling the motel directly.  Our office is not 24 hour and as such we can not guarantee availability for walk in reservations. 

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The Clay City Inn requires a $150.00 cash deposit for reservations paid by cash or debit to cover potential losses, damages or un-approved late check-out, for all reservations. For credit card payments, card information will be held on file for such occurrences.  Should you be making an online reservation, you will be required to present credit card information or provide a cash deposit to cover these potential costs upon your arrival.  Credit card information may also be provided in advance by utilizing the online authorization form provided by email or by contacting the front desk directly. 

A current driver's license or government-issued photo ID must be presented at check-in with the name matching the credit or debit card used to make the reservation.

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Check-In commences at 4PM, although we do endeavor to have all rooms available ahead of this time.  Please contact us in advance should you require an early Check-In.

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Check-Out is by 11AM. Late Check-Out must be authorized.  Unauthorized late Check-Out will result in a $10.00 per hour charge to a maximum of 3 hours.  Failure to Check-Out within the specified time will result in a charge of an additional full reservation fee being incurred.  

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Cancellation

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All refunds incur a 6% cancellation fee in order to cover the non recoverable merchant fees for the credit or debit card transaction paid by Clay City Inn in order to process your payment.  

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Room reservations cancelled less than 24 hours of the expected Check-In date are subject to a minimum of one day room rate penalty plus tax which will be charged to the credit card held on file.  If a refund is required, a deduction of the first nights accommodation rate including tax will be deducted. 

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The cut off time for cancellations is 4PM on the day before your arrival. 

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All other refunds are discretionary.  

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Smoking

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All rooms are NON-SMOKING.  Evidence of smoking within the rooms will result in the complete loss of your deposit or a charge of $150.00 minimum being placed on your card. Ash trays can be found on the premises away from entrance ways.  Please do not smoke within 6 feet of neighboring rooms. 

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Pets

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Not all of our rooms are pet friendly.  Please only reserve an allocated pet friendly room should you wish to travel with your pet.  Please add the $20.00 pet fee to your reservation at time of booking.  This pet fee is $20.00 per night and per pet.  For example, travelling with 2 pets for a 2 night stay will incur an addition pet fee of $80.00. 

 

Reserving a room that is not pet friendly will result in a charge of $150.00.  Failing to disclose a pet in a pet friendly room will result in the appropriate charge being applied to your card or deducted from your cash deposit.

 

Costs for damages caused by pets will be charged to the card on file or deducted from your cash deposit.

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To avoid the potential disturbance of other guests, pets must not be left un-attended in rooms.  

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No more than 2 pets are allowed in a pet room.  The maximum weight of each pet is 50lbs. 

 

We do not allow cats.

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Pets must be under the strict control of their handlers at all times and leashed when not within the enclosed rear yard.  You are responsible for your pet at all times and liable for any damage caused to any person or property while staying at the Clay City Inn. Pets are allowed off leash in the rear enclosed yard ONLY IF THERE ARE NO CONCERNS FROM OTHER GUESTS SHARING THE SAME AREA. 

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Please pick up after your pet.  Poop bags can be found in the rear yard. Failing to pick up after your pet may result in additional charges to your card or a deduction to your deposit. 

 

Other

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Additional Guests must be disclosed to the front desk.

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We do not allow parties within rooms and as a courtesy to all guests; our quiet hours are between 11PM and 8AM. 

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You are welcome to use our fire pit in the enclosed rear yard; however this is at your own risk.  The Clay City Inn is not responsible for loss or injury caused to any guest or visitor.  The fire must be completely extinguished before leaving the enclosed rear yard and must never be left unattended. Children and young adults must be in the company of a responsible adult of 21 years or older at all times when visiting the enclosed rear yard. 

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Potential Incidental Costs or Charges include but are not limited to the following;

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• Losses to the rented room (items lost or removed without consent). 

• Non accidental damage

• Unannounced pets

• Unapproved late check out

• Evidence of smoking (includes an odor of smoke, e-cigarette or vaping)

• Any other arising costs not covered by accommodation